Duplicate records result when a student is imported under two or more Student IDs. For example, John Q. Smith exists in SIS as ID #123456. The same student is also mistakenly entered again in SIS under a different ID of #654321.
Because Student ID is included in the matching criteria, John Q. Smith will be imported into the software under both Student IDs, resulting in duplicate records, which could impact the enrollment counts reported in the software.
If one record is approved for Free and Reduced benefits but the duplicate record is used during meal service, that student will not have the correct meal pricing applied to their purchase. Furthermore, the POS reports will record that sale and resulting meal count under the incorrect eligibility, negatively affecting your reimbursement claim.